Support & Help

Need help with VPDL?

Before sending a message, please check the FAQ below. Many common questions about billing, credits, licenses, and usage are already answered there.

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Frequently asked questions

Start here before opening a support request. It is the fastest way to solve the most common issues.

What does VPDL do?

VPDL rewrites written text into natural spoken scripts optimized for AI voice generation.

Why not just use my original text?

Because written language and spoken language are different. VPDL adapts text for spoken delivery, not just readability.

Does VPDL generate new content?

No. It transforms your existing text so it sounds more natural when spoken.

Is VPDL a voice generator?

No. VPDL is a text optimization layer designed to prepare your text before it is used in a voice generation system.

Does it work with ElevenLabs?

Yes. VPDL scripts are optimized for ElevenLabs and other compatible AI voice generators.

Is there a free plan?

Yes. VPDL includes a free plan for users who want to try the system before upgrading.

Are subscriptions monthly or annual?

Subscriptions are currently monthly. Annual options may be added in the future.

What happens if I cancel my subscription?

You keep your access and plan benefits until the end of your current paid billing period.

Do I need a paid plan to use VPDL?

No. You can start with the free plan, while paid plans unlock additional usage and commercial rights.

How do credits work?

Each generation uses credits from your available balance.

How many credits does one generation use?

One generation always uses one credit, regardless of input length.

Do unused credits roll over?

No. Unused credits do not roll over to the next billing cycle.

Do credits expire?

Yes. Unused monthly credits expire at the end of the billing cycle and are reset automatically.

Is script history saved in my account?

Not at the moment. History is not currently available, but it may be added in the future.

Can I get a refund?

No. Subscription payments and standalone credit purchases are non-refundable.

Are payments charged automatically?

Recurring subscription payments are charged automatically until canceled.

Can I use VPDL outputs commercially on the free plan?

No. The free plan does not include commercial usage rights.

Do paid plans include commercial rights?

Yes. Paid plans include a commercial license.

Can I use VPDL for client work?

Yes, as long as you are on a paid plan that includes commercial rights.

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